5 out of 5 stars - Perfect Model. After literally months of trying to find my 2019 Mercedes-Benz CLA I find it in the outskirts of Stratford upon Avon thanks to Car Gurus. JMC themselves were literally fantastic from arranging the viewing to holding the car for me whilst driving over to Stratford upon Avon to view it, to organising the car to be delivered. Great service and special thanks to Rhys the sales person at JMC for all his work.
This dealership is highly recommended by me. The communication was excellent throughout the purchase process. The staff are friendly and welcoming and I had an excellent experience. The car I purchased from JMC Stratford is amazing and it was presented beautifully having been valeted by the JMC team. My experience here was better than one receives from main brand car dealers. I will definitely return and cannot recommend JMC Stratford highly enough!
Recently bought my wife's new car from JMC and the service was first class. Our purchase was handled by Dan who excellent throughout. There was no sales push upon viewing the car and he was able to answer any questions we had. The vehicle went through an inspection prior to collection and all work identified was completed. We had a minor issue with the vehicle after collecting and Dan was very thorough in resolving it for us. Would definitely recommend JMC to anyone
Absolutely first class service! Extremely pleased with my new car. Also when I wanted a test drive, you normally have to go with a member of staff and this makes me nervous. I was thrilled when they allowed me to go out with my son, hence I was relaxed and bought the car. Thanks Dan and co!
Could not recommend the team at JMC highly enough. After a couple of weeks of looking about at other local garages & a main dealer, I found & purchased my LR Discovery from JMC. Fantastic customer service & an overall enjoyable buying experience. Smart showroom (containing even smarter cars!), a welcoming atmosphere, & great coffee too! I dealt with Rhys, who was friendly, professional & knowledgeable. He answered all my questions & happily dealt with all my requests (big & small) in a professional & efficient manner. He had plenty of time for me, & arranged a test drive with little notice. I found there to be ZERO pressure put on me to buy, & no pushy sales tactics, unlike other places I’d been to. The car was prepared for collection to a high standard, including a 120+ check done resulting in some work (non-urgent brake pad & disc replacement) being identified & done by JMC to ensure the car was in top mechanical condition when it left their hands. A 6mth warranty is provided as standard which I decided to upgrade at time of purchase (again, no salesman pressure applied!) Compared to other dealers, the warranty offered via JMC is a good price & level. A full valet was also carried out by the team including a full body mop, & the vehicle was presented beautifully at collection. The day after the purchase unfortunately I found an issue with the sensors which wasn’t noticed at point of sale. HOWEVER, these things can happen & a phone call to Rhys saw this resolved without any stress – the car was collected promptly from my workplace, JMC provided me with a courtesy car whilst my car was being sorted, & Rhys kept me up to date with progress. The issue was resolved in great time & although I appreciate that having to send a car you’ve just bought back in isn’t ideal, due to this experience I feel extremely confident in saying the company’s aftercare is also A*. They even rewashed it for me which is very much appreciated when you live on a dusty farm! Thanks again for all your help & time, I would not hesitate to recommend you to anyone. JMC market themselves as 'specialists' in sports and prestigious vehicles, & they most certainly are that.
Absolutely fantastic to deal with Rhys was a really great guy 1st class service everything sorted (and alot more too) I really can't recommend this garage and these people enough fantastic service. Would recommend them without hesitation
I have just purchased my 3rd car through JMC, and I must say my experience has been amazing, I have mainly delt with Rhys and his knowledge and professionalism is brilliant. If you are looking for a car, then give these guys a go, you won't be disappointed. Honest, trustworthy and professional on all levels, down to earth and approachable always willing to help.
Superb experience buying my car from JMC Stratford, I dealt with Rhys who was friendly, engaging, knowledgeable and very helpful with my enquiries. I would very much recommend these guys to anyone looking to purchase a new car. Hassle free and happy purchase from start to finish.
Just bought a car from Rhys, pleasure to do business with, very open, fantastic service no pressure selling , rang regularly to keep me updated, picked the car up as agreed would recommend them, will certainly be back when we need another car.
Bought an older Range Rover from JMC expecting some problems as I have previously found on most second hand cars that I have purchased from other sources ! However this car is great with no problems ! These guys give a first class deal and I would trust them without hesitation !