Could not recommend the team at JMC highly enough. After a couple of weeks of looking about at other local garages & a main dealer, I found & purchased my LR Discovery from JMC. Fantastic customer service & an overall enjoyable buying experience. Smart showroom (containing even smarter cars!), a welcoming atmosphere, & great coffee too! I dealt with Rhys, who was friendly, professional & knowledgeable. He answered all my questions & happily dealt with all my requests (big & small) in a professional & efficient manner. He had plenty of time for me, & arranged a test drive with little notice. I found there to be ZERO pressure put on me to buy, & no pushy sales tactics, unlike other places I’d been to. The car was prepared for collection to a high standard, including a 120+ check done resulting in some work (non-urgent brake pad & disc replacement) being identified & done by JMC to ensure the car was in top mechanical condition when it left their hands. A 6mth warranty is provided as standard which I decided to upgrade at time of purchase (again, no salesman pressure applied!) Compared to other dealers, the warranty offered via JMC is a good price & level. A full valet was also carried out by the team including a full body mop, & the vehicle was presented beautifully at collection.
The day after the purchase unfortunately I found an issue with the sensors which wasn’t noticed at point of sale. HOWEVER, these things can happen & a phone call to Rhys saw this resolved without any stress – the car was collected promptly from my workplace, JMC provided me with a courtesy car whilst my car was being sorted, & Rhys kept me up to date with progress. The issue was resolved in great time & although I appreciate that having to send a car you’ve just bought back in isn’t ideal, due to this experience I feel extremely confident in saying the company’s aftercare is also A*. They even rewashed it for me which is very much appreciated when you live on a dusty farm!
Thanks again for all your help & time, I would not hesitate to recommend you to anyone. JMC market themselves as ‘specialists’ in sports and prestigious vehicles, & they most certainly are that.
